We send the “just following up” emails, so you don’t have to.
Forward us an unpaid invoice. We email your client polite, well-timed reminders in your name until it’s paid, and you’re copied on every one.
Hi Dana,
Invoice HL-1042 for $2,400.00 is now 7 days past its due date. If something is holding it up, like a missing PO number or a question about the work, just reply and we’ll sort it out.
If it’s already on its way, thank you. Reply “paid” and we’ll update our records.
Thank you,
Harbor Lane Design
What your client receives
Five short emails, spaced out so they’re never pushy. Each one comes from your business name, and you’re copied.
- 13 days before dueA friendly heads-up that the invoice is coming due.
- 21 day afterA quick reminder that it was due yesterday.
- 37 days afterAsks if anything is holding it up.
- 414 days afterAsks for a date they expect to pay.
- 521 days afterA final, courteous reminder.
After the final reminder, we stop and hand the invoice back to you. We never threaten, add fees, or mention collections. Your client relationship stays exactly as friendly as you left it.
When your client replies, we handle it
We sent it by ACH this morning.
We thank them, stop the reminders, and let you know it’s on its way.
It’s scheduled for the 16th.
We note it and pause until then. If it’s still open afterward, reminders pick up again.
We think the hours on this are wrong.
We pause right away and forward it to you. Anything about the work itself stays between you and your client.
Built for businesses that bill other businesses
- Agencies, studios and consultancies
- IT support and managed service providers
- Commercial cleaning, landscaping and facilities companies
- Anyone who sends invoices to companies and doesn’t have a bookkeeper chasing them
Works with how you already invoice
QuickBooks, Xero, FreshBooks, Wave, a Word template: it doesn’t matter. You forward the invoice PDF by email, and we confirm what we picked up and when the first reminder goes out. There are no logins to share and nothing to install.
One plan, one price
If one invoice gets paid two weeks sooner, it has paid for itself.
- Unlimited invoices
- The full five-reminder schedule for each one
- Replies read and handled, with you kept in the loop
- A monthly summary of what got paid
- Cancel anytime from your billing page or by email
Questions
Is this a collection agency?
No. We send courteous reminders on your behalf before an invoice becomes a collections matter. We don’t threaten, charge fees, report to credit bureaus, or contact anyone by phone. After the day-21 reminder, the invoice goes back to you.
Will my clients know you’re involved?
Yes. Reminders come from your business name, and a short line at the bottom says they were sent on your behalf by Kindly Paid. Replies come to us and are passed to you.
Can I use it for invoices to individual customers?
No. Kindly Paid is for invoices to businesses and organizations only. If you forward an invoice addressed to a private individual, we’ll let you know and won’t send reminders for it.
What if I get paid outside of email?
Reply to any of our emails with “PAID” and the invoice number, for example “PAID HL-1042”, and the reminders stop.
How do I get started?
Email us at henry@kpaid.net, and you’ll get a welcome email within one business day explaining where to forward invoices. Most people send their first invoice the same day.
Policies
Cancellation and refunds
Your subscription renews monthly until you cancel. You can cancel anytime from your billing page or by emailing us, and you won’t be charged again. Reminders stop when your subscription ends.
If you’re not happy in your first month, email us within 30 days of your first charge for a full refund. After that, we don’t refund partial months.
Privacy
We collect the information you send us (your contact details, the invoices you forward, and your clients’ billing contacts) and use it only to send reminders and run your account. We never sell it or use it for marketing to your clients.
We rely on a few trusted providers to operate: Google (email), Stripe (payments) and Anthropic (automated processing of emails and invoices). To have your data deleted, email us.
Terms
You confirm that the invoices you forward are genuine, owed to you by a business, and that you’re authorized to request payment. You’re responsible for the accuracy of your invoices. We send reminders on your behalf but can’t guarantee that any invoice will be paid.
Kindly Paid is a reminder service, not a law firm or collection agency, and nothing we send is legal advice.